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wzjs 2025/8/30 15:38:47

广西网站建设服务,鞋材技术支持东莞网站建设,58首码项目网,怎样做一个网站客户反馈的问题，设备上使用状态栏中“长截屏”功能，截屏失败且出现系统卡死问题。在此记录该问题的处理一现象： 设备A10上使用系统“长截屏”功能，出现截屏失败，系统死机。二复现问题并分析使用设备操作该功能&…

客户反馈的问题，设备上使用状态栏中“长截屏”功能，截屏失败且出现系统卡死问题。

在此记录该问题的处理

一现象：

设备A10上使用系统“长截屏”功能，出现截屏失败，系统死机。

二复现问题并分析

使用设备操作该功能，该问题必现。导出ylog

A10 日志导出指令：

adb pull /storage/emulated/0/ylog curscreenanr2/ //后面的路径是存放ylog日志的文件夹名称

三分析ylog

ylog目录如图，crash中有崩溃log 详细如下：

C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: FATAL EXCEPTION: AsyncTask #1
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: Process: com.android.systemui:screenshot, PID: 4405
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: java.lang.RuntimeException: An error occurred while executing doInBackground()
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at android.os.AsyncTask$4.done(AsyncTask.java:399)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:383)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.util.concurrent.FutureTask.setException(FutureTask.java:252)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.util.concurrent.FutureTask.run(FutureTask.java:271)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:289)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.lang.Thread.run(Thread.java:919)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: Caused by: java.lang.IllegalArgumentException: width must be > 0
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at android.graphics.Bitmap.checkWidthHeight(Bitmap.java:450)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at android.graphics.Bitmap.createBitmap(Bitmap.java:874)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at android.graphics.Bitmap.createBitmap(Bitmap.java:836)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at com.android.systemui.screenshot.CompareUtils.CompareCropedBitmap(CompareUtils.java:39)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at com.android.systemui.screenshot.GlobalScreenshot$CompareTask.doInBackground(GlobalScreenshot.java:843)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at com.android.systemui.screenshot.GlobalScreenshot$CompareTask.doInBackground(GlobalScreenshot.java:817)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at android.os.AsyncTask$3.call(AsyncTask.java:378)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
C017E3F  03-05 15:48:17.472  4405  4456 E AndroidRuntime: 	... 4 more
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: FATAL EXCEPTION: AsyncTask #1
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: Process: com.android.systemui:screenshot, PID: 4543
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: java.lang.RuntimeException: An error occurred while executing doInBackground()
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at android.os.AsyncTask$4.done(AsyncTask.java:399)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:383)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.util.concurrent.FutureTask.setException(FutureTask.java:252)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.util.concurrent.FutureTask.run(FutureTask.java:271)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:289)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.lang.Thread.run(Thread.java:919)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: Caused by: java.lang.IllegalArgumentException: width must be > 0
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at android.graphics.Bitmap.checkWidthHeight(Bitmap.java:450)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at android.graphics.Bitmap.createBitmap(Bitmap.java:874)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at android.graphics.Bitmap.createBitmap(Bitmap.java:836)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at com.android.systemui.screenshot.CompareUtils.CompareCropedBitmap(CompareUtils.java:39)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at com.android.systemui.screenshot.GlobalScreenshot$CompareTask.doInBackground(GlobalScreenshot.java:843)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at com.android.systemui.screenshot.GlobalScreenshot$CompareTask.doInBackground(GlobalScreenshot.java:817)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at android.os.AsyncTask$3.call(AsyncTask.java:378)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
C01ACAB  03-05 15:48:48.029  4543  4630 E AndroidRuntime: 	... 4 more

可以看到关键日志